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PCC Client Resources

How-to Guides

PCC updates its documentation constantly. Check back often. These documents will open up in a new browser window.

What’s New?

Partner Release 09.2008 Update
Contract Fee Schedules (Allowables) Manual (Video)
Pocket Partner Manual (Video)



Partner Training for New Employees

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Training
(Complete Manual) HTML PDF
Logging in, Running Programs HTML PDF Video 1, 2
Editing Accounts and Patients (fame, notjane) HTML PDF Video 1, 2, 3
Insurance Policies (policy) HTML PDF Video 1, 2
Scheduling (sam, samview, inquire) HTML PDF
Patient Check-In (checkin) HTML PDF Video
Patient Check-Out (checkout) HTML PDF Video
Posting Personal Payments (pam) HTML PDF Video
Triaging Phone Calls (pen) HTML PDF
Immunizations (imms) HTML PDF



Personal Billing and Collections

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(Complete Manual) HTML PDF
Generate Personal Bills (bills, ebs) HTML PDF
Personal Money tracking Assistant (persview) HTML PDF
Understanding Personal Balances (coll) HTML PDF
Special Accounts Editor (cfs) HTML PDF
Sending Accounts to Collection HTML PDF



Insurance Billing and Collections

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Training
(Complete Manual) HTML PDF
Generate Claims (preptags, ECS, hcfa) HTML PDF
Read EDI Reports (ecsreports) HTML PDF Video
Insurance Company Aging Report (insaging) HTML PDF
Insurance Company A/R Report (inscoar) HTML PDF
Post Payments and Adjustments (pip) HTML PDF
Correct Mistakes (oops) HTML PDF Video
Resubmit Claims (maketags) HTML PDF



Partner Reporting

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(Complete Manual) HTML PDF
Running Reports in Partner HTML PDF
Patient Recaller (recaller) HTML PDF Video
Smart Report Suite (srs) HTML PDF Video
Partner Report Catalog HTML PDF



Partner System Administration

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(Complete Manual) HTML PDF
Contacting PCC Support HTML PDF
User Administration (useradmin) HTML PDF
Office Hardware Photo Guide HTML PDF
Backing Up Your Partner Server (backups) HTML PDF
Shutting Down Your Partner Server HTML PDF
PCC's Hardware Purchasing Guide HTML PDF



Partner Configuration

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Video
Training
Adding & Configuring Insurance Plans HTML PDF
Contract Fee Schedules (Allowables) in Partner HTML PDF Video
Adding & Configuring Providers HTML PDF
Customizing Form Letters (waffle) HTML PDF
Larger Partner Windows HTML PDF
Provider Identifiers and Alternate Providers HTML PDF Video 1, 2, 3
Configuration Tips & Tricks HTML PDF
Using AniTa with Partner HTML PDF



Scheduling Configuration

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Training
(Complete Manual) HTML PDF
Provider Profile Machine (profile) HTML PDF
Provider Work Schedule (scrod) HTML PDF Video
Visit Blocking (cscb, rmscb, escb, addblock) HTML PDF



Other Partner Features

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Training
Accounting Challenges HTML PDF
Check-In and Check-Out Appointment Lists HTML PDF
Tips & Tricks for the Partner Power User HTML PDF
Insurance Eligibility HTML PDF
Epidemic Prevention (epidemic) HTML PDF
Find Routines HTML PDF
Insurance Policy Log (policylog) HTML PDF Video
Insurance Policy Page (policy) HTML PDF
Nurses Immunization Editor (nimms) HTML PDF
Partner Program Index HTML PDF
Patient-Based Insurance Transition Guide HTML PDF Video 1, 2, 3
Structured Notes HTML PDF Video
Pocket Partner HTML PDF Video



Linux Terminal Server Project

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LTSP User Guide HTML PDF
Adding an LTSP Workstation or PC HTML PDF



Other

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Video
Training
2005 Immunization Administration Changes HTML PDF
Firefox Installation and Configuration HTML PDF
Installing an HP3380 Multi-Function Printer HTML PDF
OpenOffice Installation and Basic Use HTML PDF
Pine Internet and Network E-mail HTML PDF
SquirrelMail E-Mail HTML PDF Video
Thunderbird E-Mail HTML PDF
Using Partner With MedBuddy HTML PDF
Using Partner With PhoneTree HTML PDF
Using Partner With Televox HTML PDF

Last updated: 12/11/07

www.pcc.com • Physician's Computer Co. • 1 Main St., Winooski, VT 05404 • 800.722.7708