PCC Client Training Videos

PCC is building a library of training videos to make learning how to use Partner even more convenient. The links below lead to videos that will run on your computer in your Web browser window.

Most Recent Videos

• Contract Fee Schedules (Allowables) — Learn how to enter your contract fee schedules into Partner and then compare “allowed” amounts to your incoming insurance payments.
• The Patient Recaller — Learn how to recall patients for physicals, flu shots, or other criteria.
• Run Smart Report Suite (srs) Reports — Run SRS reports, configure options, and send the output to different locations.
• Correct Mistakes (oops) — Use the oops program to review charge history, change insurance status, change claim information, and delete or modify charge information.
• Post Personal Payments (pam) — Learn how to post personal payments and link them to specific charges.

All Partner Videos

• Partner Basics, Part I
• Partner Basics, Part II
• Patients and Families, Part I
• Patients and Families, Part II
• Patients and Families, Part III
• Insurance Policies, Part I
• Insurance Policies, Part II
• Patient Checkin (checkin)
• Patient Checkout (checkout)
• Post Personal Payments (pam)
• Correct Mistakes (oops)
• The Patient Recaller
• Run Smart Report Suite (srs) Reports
• EDI Reports (ecsreports)
• SquirrelMail
• Policy Log
• Contract Fee Schedules (Allowables)
• Entering NPI Numbers and Other Provider Identifiers
• Assigning a Supervising/Billing Provider
• The Provider IDs Program
• Structured Notes
• Provider Work Calendar

The Scheduler: SAM

These videos were created in 2002 during the initial release of the new Scheduler. They do not feature audio.

• Starting Sam
• Using Sam's Demographic Information
• Scheduling a Sick Visit
• Using Sam's Normal View
• Using Sam's Day View
• Using Sam's Detailed View
• New Sam Documentation: [HTML]| [PDF]