Typical "billing systems" forget about the needs of those who drive the success of your practice: your patients. PCC understands that the long-term health of your patients has the greatest impact on the long-term health of your practice.
More Time For Patient Care
Partner provides a series of pediatric-specific clinical features aimed at freeing you from tedious tasks. You'll spend more time with your patients, which is the best thing you can do for them—and for your bottom line.
With Partner, you can swiftly and accurately improve patient encounters, complete forms, recall patients, track immunizations, and provide patient handouts.
In addition to all of the clinical features available to you with Partner, PCC offers you a choice of electronic health record solutions.
Easily Track Your Patient Encounters—From Anywhere
Tracking your patient encounters has never been easier, thanks to Partner's accessible clinical data. You'll have secure, chart-free access to your patients' visit and clinical histories from anywhere—within the office, at home, or while on call. Reduce paper and wasted time by using the phone encounter tools. Highlight important clinical data with visit-specific encounter forms and chart notes, patient flags, and patient reminders.
- Let the computer remind you, for example, that you're supposed to talk about bike helmets every time you meet with a four-year-old's parents, and that you need to chart your compliance.
- Flag patients with special clinical requirements such as "Needs Extra Time," "Drug Study," or "Needs Interpreter."
- Generate a complete visit history for each patient. Partner does not purge clinical or billing data; you will have histories dating from your first day of using Partner (or even longer, depending on your data conversion).
- Access Partner's patient visit and clinical histories remotely. If you are on call, you can access your Partner system from home. You can also e-mail the patient history if you refer to another provider.
- Quickly see each patient's age to the day, making it easy for you to give immediate age-related development advice and to decide whether or not immunizations are due. Partner automatically does the age calculations for you, presenting you with patients' ages in days, weeks, months, and years.
- Gain immediate, chart-free access to other features, such as the patient visit history, problem list, immunization record, patient form letters, and patient scheduler. Avoid having to pull a chart just to figure out the last time a patient was in or when she is due for her next physical.
- Track special clinical reminders on a patient-by-patient basis. Do not lose track of individual follow-up orders. Partner sends e-mail to doctors or nurses each morning with a follow-up to-do list.
- Use Partner's Nurse's Workstation notepad to enter phone call notes. Send your notes to a dedicated printer with labels for the charts. Do away with messy handwriting and lost phone slips.
- View a list of patients needing callbacks. Don't waste time tracking down the phone pad or trying to decipher someone else's handwriting. Even if a callback isn't needed, you can review who called and what advice was given. Use Partner to document what advice was given and print a copy for the chart.
- Automatically log your patients' physicals, immunizations, major diagnoses, allergies, and other clinical needs. Partner updates each patient's next physical due date and immunization record without the need for duplicate entry.
- Quickly see who is coming in today; who made the appointment and when; and notes about the appointment. Partner's scheduling reports give you a detailed overview of the day's schedule.
- Analyze your referral patterns, including types of referrals by provider, specialist, or insurance company. Partner will also generate individual patient referral histories.
- Generate lists of outstanding referrals to confirm that referrals were completed.
Save Time with Automated Forms
Take advantage of Partner's automatic form generation tools for repetitive, yet important, forms that you use daily. You'll save time and improve your office flow with auto-generated encounter forms, chart notes, patient handouts and more.
- Print a customized school or camp form at the touch of a button.
- Include structured chart notes and patient handouts as part of each visit-specific encounter form.
- Structured charting prompts you to perform and record the various clinical processes that are important for each visit reason. Instead of using a stamp, or copying a form and filling in much of the information by hand, Partner will generate the form for you.
- Use Partner to customize your encounter forms and generate a different form, based on the reason for the visit or the provider. Use your encounter forms to reflect your most common procedures and provide aids for speedy, consistent, accurate coding.
- Make your lab transactions more efficient. Partner will generate lab order forms, assign acquisition ID numbers as required by CLIA, create lists of outstanding lab orders, store lab results, generate lab logs, and provide culture result sheets. You can track each patient's lab history because Partner creates a patient history of lab orders and results.
Recall Patients and Improve Care
Preventive care is important to your patients' health and your practice's cash receipts. You can quickly recall patients overdue for physicals, in need of flu shots, or due for immunizations, ensuring that your patients stay on track with their well care regimen.
- Immediately generate a list of all patients who were due for a physical last month and did not come in. Better yet, look to see who is due next month and still does not have an appointment.
- Find patients or families based on a long list of cross-referenced clinical criteria, including patient's next or last physical date, procedures performed, diagnoses, age, sex, providers, insurance plan, and much more.
Manage Your Immunizations
With Partner, you can easily see what immunizations a patient needs, based on your customized immunization tables. Changes in immunization rules are easily managed with Partner. If your state requires participation in their immunization registry, PCC can easily help you meet that requirement—for free.
- Track new immunizations as vaccines are introduced, withdrawn, and introduced again. Partner's flexibility enabled the transition from the DPT and HIB shots, to the combined Tetramune (which Partner can record as DPT and HIB), and back to the Acellular DPT and HIB. Maintain a continuity of care even as medical technology changes.
- Use the AAP guidelines or your own customized rules to generate lists of patients who need immunizations.
- Send immunization data to your state registry. Partner interfaces with immunization registries, giving them the data in the formats they require.
Improve Care with Computer-Generated Handouts
Partner offers several automated ways to get your handouts in the hands of your patients and families. You can also take advantage of an integrated connection to the premier provider of patient education materials—Clinical Reference Systems. Or, draw from a bank of your own handouts and generate them from Partner—automatically with the encounter form, or at check-out.
- Create an infinite number of personalized patient handouts. The handouts can be pre-generated before the visit as part of the encounter form (developmental information, routine exams, etc.) or at any time (by nurses taking phone calls or at the front desk).
- Use Partner to preprint developmental handouts that parents can read while waiting in the exam room and take home with them when the exam is over. You can also mark your encounter form to tell your staff to generate your vaccination handout, for example, before the patient leaves.
- Your handouts will be in the hands of parents, grandparents, day care workers, and on hundreds of refrigerators around town, once you use this Partner feature. Not only is this the best free marketing available, but it increases the likelihood that your patients will follow their treatment and wellness plans.
- Use PCC's connection with the premier patient education content system, Clinical Reference Systems. You can purchase access to McKesson Corporation's Clinical Reference Systems, which develops and publishes computer-based and Web-based health information. More than 4,000 patient education topics are written and reviewed by healthcare professionals. The larger package allows you to import this text into Partner.
